Sender Name and Service Owner Logo
How Arbeidsflate resolves the display name and logo/avatar for senders across dialog list items, dialog details, transmissions, and activities.
Dialog level (list and detail views)
| Field | Logic |
|---|---|
| Name | dialog.content.senderName → fallback to serviceOwner.name from the organization registry (in the user's selected locale) |
| Logo | Shown only if senderName is empty OR matches serviceOwner.name. Both values are compared using the nb locale, trimmed, case-insensitive. When senderName differs (i.e. a proxy/custom sender), a first-letter avatar is shown instead. |
| Type | Always company. At dialog level there is no actorType/actorId to determine the sender type, so company is a pragmatic default — even though senderName may in practice refer to a person (e.g. an employee name on a sick leave notice). |
Transmission and activity actors (getActorProps)
Actor type resolution
Type is derived from actorId URN, not from actorType alone:
actorId pattern | Resolved type |
|---|---|
urn:altinn:systemuser:* | system |
urn:altinn:organization:* or actorType = ServiceOwner | company |
| Everything else | person |
Display name
| Actor type | Name logic |
|---|---|
| ServiceOwner | senderName → fallback serviceOwner.name. actorName/actorId are not permitted when actorType = ServiceOwner. |
| Other types | actorName (non-localized, e.g. legacy system user or org name that cannot be looked up). Falls back to empty string. |
Logo
Only shown for ServiceOwner actors, using the same gate logic as dialog level:
shouldShowLogo = org.hasLogo && (senderName == null || senderName(nb) == serviceOwner.name(nb))
Background: senderName is not associated with a logo, so showing the service owner logo alongside a different sender name would be misleading.
Other actor types
| Type | Avatar |
|---|---|
| Person (party name from registry) | Person icon, no logo |
| System user | System icon, no logo |
| Organization without logo in CDN | First-letter avatar, no logo |
Proxy limitation
senderName is set at the dialog level and propagates to all transmissions and activities where actorType = ServiceOwner. It is not possible for a service owner (e.g. Skatteetaten) to act as proxy for multiple authorities with different sender names within the same dialog.
Key source files
packages/frontend/src/api/utils/dialog.ts—getServiceOwnerLogo,mapDialogToToInboxItemspackages/frontend/src/api/hooks/useDialogById.tsx—getActorPropspackages/frontend/src/api/utils/transmissions.ts—createTransmissionItempackages/frontend/src/api/utils/activities.tsx—createActivityItem